Can I also use bizhub Evolution with SafeQ or another external authentication solution?
Does bizhub Evolution also work on an MFP with Fiery Controller?
Can I also upload my addresses to bizhub Evolution?
Where are the servers of the bizhub Evolution platform and the connected services located?
The servers of the bizhub Evolution platform are located in Germany. The server location of the connected services depends on the respective service. All services offered by Konica Minolta through bizhub Evolution are hosted within the EU.
What is a "security cube"?
In the Security Cube the users of bizhub Evolution and the corresponding information are stored. This Security Cube can be hosted either in the cloud or in the local network.
Is information stored permanently on bizhub Evolution? If so, for how long?
In principle, bizhub Evolution is a platform that processes information about the connected services and makes the results available to the user in various forms. Orders and their results are stored for 0 to 6 days, depending on the setting in the administration menu. If you want to store information permanently, Konica Minolta offers with "dokoni SYNC & SHARE" a completely integrated possibility in bizhub Evolution.
How many pages can a document contain with the "Translate" or "Scan to PDF" service?
Files up to 300 MB in size are supported.
I forgot my password, what can I do?
What is the difference between bizhub Evolution and the Konica Minolta MarketPlace?
Both systems, bizhub Evolution and Konica Minolta MarketPlace, are platform technologies from Konica Minolta. While in the Konica Minolta MarketPlace the functions are largely limited to the MFP, bizhub Evolution offers the customer a wide range of cloud services. The services can be used both on the MFP and on browser-enabled devices such as laptops, desktop computers and mobile devices (e.g. tablets or smartphones). You can see which browsers are supported in the support area under "Specifications".
What security measures does bizhub Evolution meet?
Among other things, bizhub Evolution is operated exclusively in data centers that are ISO 27001 certified. All information is transmitted TLS-encrypted. In addition, the names of the users are also pseudonymised during processing. For more information, please refer to the Security Whitepaper in the Support section.
What are the internet requirements (ports/proxy) to use bizhub Evolution on my MFP?
Since the installation of bizhub Evolution, I can no longer use some services on my MFP, such as watermarks and banner printing.
Can I authenticate and log in with a card reader?
bizhub Evolution offers numerous possibilities for authentication. Among other things also card authentication. Authentication can be done directly via bizhub Evolution as well as via an external authentication solution (e.g. SafeQ).
What is the availability of platform and services?
Can bizhub Evolution also be connected to an Active Directory?
Which virtualization and software runs on the "Security Cube"?
Is bizhub Evolution GDPR compliant?
Yes, bizhub Evolution meets the requirements of DSVGO. Please note our data protection regulations on the website.
Do I need the Security Cube?
The Security Cube is always automatically made available in the cloud variant. An intervention on your part is only necessary if you want to save the user data locally or if you want to connect bizhub Evolution with an Active Directory. Further information can be found in the support area. You can download a virtual machine after successful login in the administrator area.